You may return unopened items* purchased from us for any reason for a full refund** within sixty (60) days of purchase.
*Excluded items where all sales are final: heat-sensitive/refrigerated items, special order items, cosmetics, books, clearance products, any items where 5 or more of the same product were purchased on the same order.
**Applicable return shipping fees may be deducted from your final refund total.
Step 1: Contact Customer Service at 800-560-1492 or firstname.lastname@example.org for a Return Merchandise Authorization number.
Step 2: Safely package and return your items in sturdy packaging. Products must be received unopened and in new condition. Package items tightly and securely as we need to receive them in new condition. We are not responsible for breakage or damage during shipment of returned items.
Step 3: Enclose the RMA number in your packaging.
Step 4: Seal the package securely and return to the address below:
7635 West 148th Street, Suite 308
Apple Valley, MN 55124-7046
Step 5: Take the package to your preferred shipping location to have it delivered to us.
In the event that we inadvertently shipped you the wrong item we will gladly take the item back and either process a full refund or facilitate an exchange.
In the event that you inadvertently ordered the wrong item our standard refund policy applies.
Call us at 1-800-560-1492 or email@example.com